WELCOME TO THE IQOS VIRTUAL STORE!

From now on, your IQOS zone is just a click away from all of you, and our specialists are closer to you than ever. In the lower right corner of our website, you can find the button to start your communication with us. For the whole experience to be as sophisticated as our device is, we have chosen to talk to you live, pay close attention and make personal contact - because you deserve it. 

Through our IQOS Virtual Store, you will have the opportunity to talk to our agents and ask everything you are interested in. Our experts through video will present IQOS models, how to use them, how to maintain them, etc. Our experts will guide you through the first steps in the IQOS world. To make the experience complete, you can share files with agents, they can share screen and navigate you, or you can simply chat with one of our dedicated IQOS experts.

This IQOS Virtual store will allow the same experience as on any other IQOS point but from the comfort of your home. You can get familiar with IQOS or order your device through the "eyes" of our agents.

Every working day and Saturday from 10 am to 10 pm, our agents and our IQOS Virtual Store are at your disposal, and if at the moment the agents are busy or you are trying to get them outside the working time frame, we have added an option for you to schedule a conversation. 

Enjoy the new virtual IQOS experience. 

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