How to clean your IQOS device

With regular cleaning you will extend your device’s life span, and you will also enjoy the real taste of tobacco.

But before we move on to tell you how to properly clean your device, during a period of massive spreading of COVID-19, we must pay attention to two very important things. And those are:

#StayHome and pay special attention to disinfecting the exterior of the device.

Because your device is always and everywhere with you, it means it is also exposed to bacteria and germs that are not visible to the human eye. So don't forget to disinfect your IQOS device! The outside of the device, the holder or accessories should be carefully wiped with a handkerchief immersed in an alcoholic solution (62-71% isopropyl or ethanol). After the cleaning, the throw away the handkerchief. Of course, use these tools only to clean the exterior of the device. Using these tools inside the device can damage it!

After disinfecting the exterior of your device, you can proceed with the thorough cleaning of the interior. For interior, use original IQOS cleaning sticks that are already immersed in an alcoholic solution.

Why it is important to clean your device?

Although tobacco does not burn, due to the heat, tobacco and nicotine particles are released and then accumulate in the holder. With regular cleaning you can be sure you will enjoy the true taste of HEETS.

When to clean your device?

You do not need to clean your holder after each use, but we recommend doing so after every pack of HEETS.
And that brings us to the next question...

How to properly clean your IQOS device?

No matter what IQOS device you have, IQOS 2.4 Plus, IQOS 3 DUO or IQOS 3 Multi, the cleaning method is the same. The first thing to do is to make sure the holder is completely cool. Then remove the cap and tap the holder in case any pieces of tobacco have remained stuck. Next, take the cleaning tool and take the part with the longer brush and clean the holder in a circular motion. Last but not least, with the cleaning sticks do a few gentle, circular movements inside the holder and around the heater. With emphasis on gentle movements, because too much force can damage the heater. Therefore you should be careful with what equipment you clean the device. You should not use toothpicks or cotton buds as they can cause damage to the technology.

How to make sure your IQOS is clean?

If the bottom of the heating area is white or gray, then you have followed the previous steps correctly.
And now one last step...

Enjoy the real taste of tobacco.

To watch a video tutorial on how to clean your holder, click on the link on your device:
IQOS 2.4 Plus, IQOS 3 DUO or IQOS Multi.