Your IQOS expert

Get to know IQOS with the help of an IQOS expert.
A little help to get you started
Discover the difference our team of IQOS experts can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device, to being on hand to answer your questions - IQOS expert is here to guide you and help you take the next step on your switching journey.
The proof is in the numbers
Our coaches have worked with thousands of smokers just like you. Their one-to-one service has helped lots of adults stop smoking and switch to IQOS. They're ready to help you too.
Ready to make the switch? ​
We are with you. With the help of an IQOS expert, you will get answers to your questions. An IQOS expert is just a click away from you.

How to sign up?

Step 1: Create an account.
Step 2: Link your IQOS device to your account.
Only the IQOS devices that are purchased in our country can be linked to your account.
You need help? Contact us.
We are here to help you across multiple channels.​
Find a IQOS store here.

Give us a free call on 0800 800 005.

Send us your query and we will respond within 24h on E-mail.

Visit our Facebook page and chat with our IQOS expert.

Visit our Instagram page

IQOS is not risk-free and delivers nicotine, which is addictive. For adult use only.​