Powerful and elegant
Modern and smart
Intuitive and practical
Reliable and beloved
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11/08/2023
WE EXTENDED IQOS CUSTOMER SUPPORT WORKING HOURS
Our customer service center extended working hours so we are more available to you then ever!
For all questions and requests you have about IQOS, our agents will answer you from Monday - Saturday: 09 - 21h.
- You can reach our customer support agents by calling free-toll number 080 800 005
- Write to them on email contact.me@iqos.com
- Or if you prefer social media write to them on IQOS Facebook page.
Also you can find help and useful videos on our website on the support page.
We are here for you.
Your IQOS care team
More to discover with Services and privileges
Care you can count on.
Privileges to inspire you.
Privileges to inspire you.
Care you can count on
Access our personal coaches for support on how to get the best use from your IQOS.
Virtual Store
Step into the IQOS world with one click.
Peace of mind
Accidental damage cover, rapid replacement and international assistance.